M&A strategies for specialty-chemical corporates

In today’s hyper-connected world, contact centers are facing an inflection point. Once viewed purely as operational cost centers, they now stand at a strategic crossroads. With rising customer expectations, rapid advancements in AI and automation, and increasing talent challenges, companies must decide: will the contact center remain a reactive support function – or evolve into a proactive engine for growth, loyalty, and insight? Forward-thinking organizations are already reshaping their approach. 

We are committed to delivering actionable insights and thought leadership that empower businesses to navigate the evolving Industrial Tech landscape. This spotlight explores the transformative role of M&A in the sector, highlighting current trends, a standout deal with recent transactions, sector valuation multiples, and our strong track record.