ExpertisePerformance Improvement

Establishing and maintaining a high-performance organization

Most companies today operate in established markets with limited differentiation potential and intense competition. Telecommunications operators, logistics companies, IT service providers, hotel operators and retailers pursue the same business models in their markets, yet some are – sometimes significantly – more successful than others, regardless of market conditions.

Such success requires a high-performance organization: Good management, a lean structure, efficient processes, modern IT systems, clear governance, full transparency on financial and operational KPIs, and a trusting, performance-oriented culture.

We support companies in identifying optimization requirements to generate significant, measurable impact, and pride ourselves on double-digit sustainable returns on our fees.

Client StorYGlobal technology group

In order to return to profitability, a restructuring program was set up together with the customer with the aim of saving EUR 1 billion and reducing the number of employees by 17,000 worldwide within a year.

We led a global technology group with a turnover of EUR 14 billion and over 90,000 employees in over 100 countries, which had generated over EUR 6 billion in losses in six years, back to profitability in one year.

In the second year, we introduced a high-performance organization with an efficient operating model, established a success-oriented culture and further improved results. In this context, we achieved a return on consulting of over 30.

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