ExpertiseDigitalization and AI

Aligning people, technology, and business outcomes

AI is turbocharging digitalization, boosting operational efficiency and unlocking new client services. Yet, major roadblocks remain - resistance from employees who fear replacement, overinvestment in technology that erodes ROI, and the absence of an over­arching strategy.

 

Our speciality is helping clients overcome these challenges and succeed in their digital and AI transformations by integrating three critical elements:

 

  • Workforce Alignment – Change management and collaboration with works councils to ensure initiatives are embraced by both leadership and employees.
  • Technological Mastery – Proof-of-concept development and leveraging a strong network of tech practitioners to drive effective solutions.
  • Data-Driven Impact Measurement – A rigorous focus on tracking business value and ROI at every stage, from ideation to full-scale deployment.

 

Bringing the human, technical, and commercial aspects together delivers measurable success.

 

Our focus services in Digital and AI:

Digital & AI Strategy

A clear north star, where to play, and how to win based on a strong fact base. 

Scaling AI

Workshop-based assessment of opportunities and ROI-driven implementation.

Digital & AI Transformation

An end-to-end approach tailored to the specific situation and strategic objectives.

What's new?Latest updates in Digitalization and AI

Insight
Article
July 2025
Navigating the AI shift: a call for HR-IT skill synergy
As AI becomes embedded in day-to-day operations, companies are witnessing a profound shift – not just in technology, but in how organizations manage work itself. AI agents are no longer futuristic concepts; they are becoming digital coworkers. This transformation demands a new partnership between two critical functions: Human Resources and IT. To successfully lead the AI-enabled workforce transition, HR and IT must align not only on systems but also on shared ownership, skills, and governance.
Insight
Article
June 2025
From expense to asset: the contact center transformation
In today’s hyper-connected world, contact centers are facing an inflection point. Once viewed purely as operational cost centers, they now stand at a strategic crossroads. With rising customer expectations, rapid advancements in AI and automation, and increasing talent challenges, companies must decide: will the contact center remain a reactive support function – or evolve into a proactive engine for growth, loyalty, and insight? Forward-thinking organizations are already reshaping their approach. 
Insight
Brochure
January 2025
Hidden Potential in Working capital and Supply chain
How can liquidity, stability, and resilience be increased in volatile markets – within the company and along the supply chain? In this brochure, you will learn how to optimize the flow of information between finance and operations and unlock valuable potential.
See all

Event SeriesDigital Breakfast

At our Digital Breakfast, we bring together our network and client base with inspiring digital leaders of our time. Join our community now!

Join our next event

X"AI success is not about technology - it’s about solving real business problems with measurable bottom-line results." 

Dr. Stephan Hentrich, Manager at Fortlane Partners

Client storyInternational telecommunications service provider

We supported the design, setup, and launch of a new telco B2B unit focusing on complex, digital solutions for large enterprises.

Learn more

contact the teamMeet our experts in Digitalization and AI

Björn Röber
Partner
Digitalization and AI, Strategy and Growth
Munich, Germany
Email Linkedin
Benjamin Göbelshagen
Principal
Digitalization and AI, Portfolio Strategy and Buy & Build, Mobility, Transportation, and Infrastructure, Public Sector
Dusseldorf, Germany
Email Linkedin

Ready for tomorrow?Get in touch and see how our team can help you.

Contact us
Icon: pen-white